Improving AAC for ASD
by David Mahmarian | May 10, 2016 | in Case Studies, Essays
There is a dire need for people with Autism Spectrum Disorder to have access to adaptable solutions that are designed for their individual needs and wishes — in order to make it easier for them to interact with the world.
Taking Back the Touchpoint
by Kohzy Koh | November 11, 2015 | in Essays
As designers, we strive to create a coherent experience across all the touchpoints within a service interface. Yet across industries, service providers are settling for a poorer experience when it comes to touchpoints that they feel they have little control over.
One Thing is Not Like The Other: “Games as a Service” vs. Service Design in Games
by Andrea S. Morales Coto | May 26, 2015 | in Essays
In the world of games, the design of services is less preferred, or even deemed dangerous, by players when compared to the former practices of product design.
Why you should cancel your plans for May 30th, and Jam instead.
by Adam St. John Lawrence | May 23, 2015 | in Essays
Hacks, hackathons, maker slams, social camps, jams… we’ve seen ‘em all. Is it really worth the energy, the time, the expertise you share for free? Does it really change anything?
Increasing Access to Free Tax Preparation in New York City
by Marshall Sitten | April 21, 2015 | in Essays
NYC Department of Consumer Affairs Commissioner Julie Menin on Designing for Financial Empowerment, a new initiative that is using service design to expand access to the Earned Income Tax Credit for low-income New Yorkers.