Wrap-up: Service Salon
by Jacqueline Cooksey | January 8, 2015 | in News
The Service Salon was held in Dec 2014 and was a gathering of service design minds to help map out the current landscape of the practice in NYC, share a few war stories, and pick up some new ideas.
Event Wrap-up: MTA Service Safari at Fjord
by Jacqueline Cooksey | November 5, 2014 | in Essays
On Tuesday 28th October, we hosted a three hour service safari workshop at Fjord’s studio in New York. The event, led by Natalia Radywyl and Nabil Laoudji, drew a sellout crowd for fellow service design enthusiasts eager to learn about the principles and processes for designing services.