Invest in Design Education to Invest in Democracyby Lee-Sean Huang | September 13, 2017
An investment in broadening access to design education is more than good economic policy, it can be a way to build stronger communities and a more robust democracy.
Designing Public Services for a Higher Purposeby Lee-Sean Huang | June 1, 2017
If we are to make American infrastructure and public services transcendental, then we all, whether we be designers, public administrators, politicians, or concerned citizens, need to think bigger. So on this year’s International Service Design Day, we also need to start asking bigger and bolder questions.
Using Service Design to Build More Inclusive Citiesby Marshall Sitten | February 16, 2017
How the City of New York, through the Designing for Financial Empowerment (DFE) program, is using service design to build more accessible and effective financial empowerment services for — and with — low-income New Yorkers.